Terms and Conditions.

These Terms and Conditions govern your use of the Elite Automations AI website, any purchase or subscription for our services, and any inquiry, consultation, or engagement with us.

Acceptance of Terms

By accessing or using this website, purchasing our services, or completing checkout, you agree to these Terms and Conditions. If you do not agree, do not use the website or purchase our services.

Website Information

Content on this website is provided for general informational and marketing purposes. It does not create a client relationship, partnership, employment relationship, or binding service agreement by itself.

Services and Engagements

Any software development, AI automation, Business Essentials, consulting, or related work will be governed by a separate written proposal, statement of work, invoice, service agreement, or other signed documentation. If there is a conflict between these website terms and a signed agreement, the signed agreement controls for that engagement.

No Guarantee of Results

We work to deliver professional services and strong outcomes, but we do not guarantee business revenue, funding, traffic, rankings, appointments booked, customer acquisitions, user adoption, or other specific commercial results unless expressly stated in a separate written agreement. Marketing and business outcomes depend on factors outside our control, including audience behavior, competition, and market conditions.

Payment Terms

Payments for our services are due as specified at checkout, on your invoice, or in your signed agreement. Our fees are charged for the labor, expertise, resources, and deliverables applied to your account or project, regardless of the business results achieved. Failure to pay according to agreed terms may result in suspension of services and collection of amounts owed, to the extent permitted by law.

No Refunds

All fees are final. Elite Automations AI does not provide refunds or credits for dissatisfaction with performance, campaign results, unused time, partial months, or change of mind, except where required by applicable law or where we expressly agree in writing to a specific exception. If you believe there is a billing error, contact us promptly at sales@elite-automations.ai so we can review it before any payment dispute.

Chargebacks and Payment Disputes

By purchasing or continuing to pay for our services, you agree that you will not initiate a chargeback, payment reversal, or similar bank or card dispute based on dissatisfaction with results, perceived underperformance, or disputes that should first be raised with us in writing. You agree to contact Elite Automations AI and allow a reasonable opportunity to resolve billing concerns before disputing a charge with your financial institution, except for unauthorized or fraudulent transactions legitimately reported as such.

Initiating a chargeback or payment dispute in violation of this section may be treated as a breach of these Terms. We reserve the right to suspend or terminate services, contest improper chargebacks with documentation of your agreement to these Terms and proof of services rendered, and pursue amounts owed together with applicable fees or costs where permitted by law.

Cancellations and Termination

Either party may terminate services with at least thirty (30) days' written notice. If a cancellation notice period extends past the end of the current billing cycle, the customer remains fully responsible for the upcoming regular renewal fee, plus a separate, prorated fee calculated daily for any additional days of service utilized up to the final termination date. Access to services will terminate exactly thirty (30) days from the receipt of written notice, and no refunds or credits will be issued for any unused portion of a billing period.

Confidentiality and Ideas

You are responsible for deciding what information to submit through the website or by email. We respect sensitive business and product information, but formal confidentiality obligations should be documented in a separate NDA or written agreement before detailed disclosure.

Intellectual Property

All website content, branding, text, graphics, images, layouts, and other materials are owned by Elite Automations AI or its licensors unless otherwise stated. You may not copy, reproduce, distribute, modify, or use website materials for commercial purposes without written permission.

User Conduct

You agree not to misuse the website, attempt unauthorized access, interfere with site operation, submit harmful code, scrape content at scale, or use the website for unlawful or abusive purposes.

Third-Party Services

Our website may link to or rely on third-party tools, hosting, analytics, email, SMS messaging, scheduling, payment, or other services. We are not responsible for third-party websites, policies, outages, or practices.

SMS Terms of Service

By opting in to receive SMS messages from Elite Automations AI, you agree to receive transactional and account-related text messages regarding your account, appointments, project updates, support requests, implementation milestones, and other service-related communications.

Message frequency may vary.

Message and data rates may apply.

To opt out of SMS communications at any time, reply STOP to any message. You may also reply or text OPT OUT to stop receiving messages. To opt in, reply or text OPT IN from the mobile number you wish to use.

For assistance, reply HELP or contact us at support@eliteoperations.ai.

Consent to receive SMS messages is not a condition of purchase.

Carriers are not liable for delayed or undelivered messages.

Limitation of Liability

To the fullest extent permitted by law, Elite Automations AI will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website or reliance on website content.

Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of the website after updates are posted means you accept the revised terms.

Contact

Questions about these Terms and Conditions can be sent to sales@elite-automations.ai.